The ProLiant server does not accept the new hard drive in RAID 1 0?

I have a HP ProLiant DL380 G5, I have two logical drives configured with RAID. I have a logical drive RAID 10 and two 72 gb 10k sas 1 ports spare 376597- 001.

I have a hard drive that has failed and ordered a replacement. The configuration utility shows an error and will not rebuild the RAID. I speculate that the hard drive is faulty and order the replacement again. At the same time, I will replace the original The failed disk was put back on the server, and the reconstruction started. Currently it shows the ok status but I can see the hardware error in the log.

The new disk has arrived, and I once again encountered the problem of not accepting the hard disk.

I updated the P400 controller with the latest firmware 7.24, but still no luck.

The only difference I can see is that the original drive has firmware 0103 (the same as the RAID drive), while the new The drive has HPD2.

Any comments will be greatly appreciated.

Thanks in advance

Log in from the server

ctrl all show config

p>

Smart Array P400(sn:PAFGK0P9VWO0UQ) in slot 1

array A (SAS, Unused Space: 0 MB)


logicaldrive 1 (68.5 GB, RAID 1, Interim Recovery Mode)

physicaldrive 2I:1:1 (port 2I:box 1:bay 1, SAS, 73.5 GB, OK)< br /> physicaldrive 2I:1:2 (port 2I:box 1:bay 2, SAS, 72 GB, Failed

array B (SAS, Unused Space: 0 MB)


logicaldrive 2 (558.7 GB, RAID 5, OK)

physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 300 GB, OK)
physicaldrive 2I:1:3 (port 2I:box 1:bay 3, SAS, 300 GB, OK)
physicaldrive 2I:1:4 (port 2I:box 1:bay 4, SAS, 300 GB, OK)

ctrl all show config detail

Smart Array P400 in Slot 1
Bus Interface: PCI
Slot: 1
Serial Number: PAFGK0P9VWO0UQ
Cache Serial Number: PA82C0J9VWL8I7
RAID 6 ( ADG) Status: Disabled
Controller Status: OK
Hardware Revision: E
Firmware Version: 7.24
Rebuild Priority: Medium
Expand Priority: Medium
Surface Scan Delay: 15 secs
Surface Scan Mode: Idle
Wait for Cache Room: Disabled
Surface Analysis Inconsistency Notification: Disabled
Post Prompt Timeout: 0 secs
Cache Board Present: True
Cache Status: OK
Cache Status Details: A cache error was detected. Run
more information.
Cache Ratio: 100% Read / 0% Write
Drive Write Cache: Disabled
Total Cache Size: 256 MB
Total Cache Memory Available: 208 MB
No-Battery Write Cache: Disabled
Battery/Capacitor Count: 0
SATA NCQ Supported: True

Array: A
Interface Type: SAS
Unused Space: 0 MB
Status : Failed Physical Drive
Array Type: Data

One of the drives on this array have failed or has




Logical Drive: 1
Size: 68.5 GB
Fault Tolerance: RAID 1
Heads: 255
Sectors Per Track: 32
Cylinders: 17594
Strip Size: 128 KB
Full Stripe Size: 128 KB
Status: Interim Recovery Mode
Caching: Enabled
Unique Identifier: 600508B10010503956574F305551
Disk Name: \\.\PhysicalDrive0
Mount Points: C:\ 68.5 GB
Logical Drive Label: A0100539PAFGK0P9VWO0UQ0E93
Mirror Group 0:
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, S
Mirror Group 1:
physicaldrive 2I:1:1 (port 2I:box 1:bay 1, S
Drive Type: Data

physicaldriv e 2I:1:1
Port: 2I
Box: 1
Bay: 1
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 73.5 GB
Rotational Speed: 10000
Firmware Revision: 0103
Serial Number: B379P8C006RK
Model: HP DG072A9B7
PHY Count: 2< br /> PHY Transfer Rate: Unknown, Unknown

physicaldrive 2I:1:2
Port: 2I
Box: 1
Bay: 2
Status : Failed
Drive Type: Data Drive
Interface Type: SAS
Size: 72 GB
Rotational Speed: 15000
Firmware Revision: HPD9
Serial Number: D5A1PCA04SL01244
Model: HP EH0072FARUA
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown


Array: B
Interface Type: SAS
Unused Space: 0 MB
Status: OK
Array Type: Data



Logical Drive: 2
Size : 558. 7 GB
Fault Tolerance: RAID 5
Heads: 255
Sectors Per Track: 32
Cylinders: 65535
Strip Size: 64 KB
Full Stripe Size : 128 KB
Status: OK
Caching: Enabled
Parity Initialization Status: Initialization Co
Unique Identifier: 600508B10010503956574F305551
Disk Name: \\.\PhysicalDrive1
Mount Points: E:\ 558.7 GB
Logical Drive Label: AF14FD12PAFGK0P9VWO0UQD007
Drive Type: Data

physicaldrive 1I:1:5
Port: 1I
Box: 1
Bay: 5
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE07QH300009923X1X3
Model: HP DG0300BALVP
Current Temperature (C): 32
Maximum Temperature (C): 45
PHY Count: 2
PHY Transfer Rate: Unknown, Unknow n

physicaldrive 2I:1:3
Port: 2I
Box: 1
Bay: 3
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE0AHVH00009924P8F3
Model: HP DG0300BALVP
Current Temperature (C): 34
Maximum Temperature (C): 47
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown

physicaldrive 2I:1:4
Port: 2I
Box: 1
Bay: 4
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE08NAK00009924KWD6
Model: HP DG0300BALVP
Current Temperature (C): 35
Maximum Temperature (C): 47
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown

You may have a spare (replacement) drive with a sector size slightly smaller than the original drive.

What operating system do you use? We can look at the hpacucli output to determine this.

I will update this answer once we get more information.

Edit:

About Windows 2008 For the tool download link, please refer to my answer: Smart Array P400i Physical Drive failed after being replaced …

I specifically look for the output of ctrl all show config.

Edit:

Now I have seen your hpacucli output, your situation is very rare.

logicaldrive 1 (68.5 GB, RAID 1, Interim Recovery Mode)

physicaldrive 2I:1:1 (port 2I:box 1:bay 1, SAS, 73.5 GB, OK)
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, SAS, 72 GB, Failed

Your original 72GB hard disk is actually larger than 72GB. As you can see, your healthy disk is a 73.5GB disk. HP will replace the disk manufacturer during the product life cycle and keep the same In this case, the replacement sent to you is a real 72GB drive. Rebuilding will definitely not work.

The only thing that can solve this problem is a physical drive of the same or larger size. If you are within the warranty period, just send this output to HP and ask for a 146GB disk. If you are not within the warranty period, just get a 146GB disk, and it will be rebuilt as a “68.5 GB” RAID-1 member.

In addition, a 10k RPM 146GB disk is required. Your old 72GB disk is a 10k RPM (the capacity has been discontinued before). The HP replacement is a 15k RPM drive.

< /p>

I have an HP ProLiant DL380 G5, I have two logical drives configured with RAID. I have a logical drive RAID 1 0 and two 72 gb 10k sas 1 ports spare 376597-001.

I have a hard drive that has failed and ordered a replacement. The configuration utility shows an error and will not rebuild the RAID. I speculated that the hard drive failed and ordered the replacement again. At the same time, I put the original failed disk back into the server , This starts to rebuild. Currently showing ok status but in the log I You can see the hardware error.

The new disk has arrived, and I once again encountered the problem of not accepting the hard disk.

I updated the P400 controller with the latest firmware 7.24, but still nothing Luck.

The only difference I can see is that the original drive has firmware 0103 (same as the RAID drive), while the new drive has HPD2.

Any comments would be greatly appreciated.< /p>

Thanks in advance

Log in from the server

ctrl all show config

Smart Array P400 in slot 1 (sn: PAFGK0P9VWO0UQ)< /p>

array A (SAS, Unused Space: 0 MB)


logicaldrive 1 (68.5 GB, RAID 1, Interim Recovery Mode)< br />
physicaldrive 2I:1:1 (port 2I:box 1:bay 1, SAS, 73.5 GB, OK)
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, SAS, 72 GB, Failed

array B (SAS, Unused Space: 0 MB)


logicaldrive 2 (558.7 GB, RAID 5, OK)

physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 300 GB, OK)
physicaldrive 2I:1:3 (port 2I:box 1:bay 3, SAS , 300 GB, OK)
physicaldrive 2I:1:4 (port 2I:box 1:bay 4, SAS, 300 GB, OK)

ctrl all show config detail

< p>

Smart Array P400 in Slot 1
Bus Interface: PCI
Slot: 1
Serial Number: PAFGK0P9VWO0UQ
Cache Serial Number: PA82C0J9VWL8I7
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: E
Firmware Version: 7.24
Rebuild Priority: Medium< br /> Expand Priority: Medium
Surface Scan Delay: 15 secs
Surface Scan Mode: Idle
Wait for Cache Room: Disabled
Surface Analysis Inconsistency Notification: Disabled
Post Prompt Timeout: 0 secs
Cache Board Present: True
Cache Status: OK
Cache Status Details: A cache error was detected. Run
more information.
Cache Ratio: 100% Read / 0% Write
Drive Write Cache: Disabled
Total Cache Size: 256 MB
Total Cache Memory Available: 208 MB
No-Battery Write Cache: Disabled
Battery/Capacitor Count: 0
SATA NCQ Supported: True

Array: A
Interface Type: SAS
Unused Space: 0 MB
Status: Failed Physical Drive
Array Type: Data

One of the drives on this array have failed or has




Logical Drive: 1
Size: 68.5 GB
Fault Tolerance: RAID 1
Heads: 255
Sectors Per Track: 32
Cylinders: 17594
Strip Size: 128 KB
Full Stripe Size: 128 KB
Status: Interim Recovery Mode
Caching: Enabled
Unique Identifier: 600508B10010503956574F305551
Disk Name: \\.\PhysicalDrive0
Mount Points: C:\ 68.5 GB
Logical Drive Label: A0100539PAFGK0P9VWO0UQ0E93
Mirror Group 0:
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, S
Mirror Group 1:
physicaldrive 2I:1:1 (port 2I:box 1:bay 1, S
Drive Type: Data

physicaldrive 2I:1:1
Port: 2I
Box: 1
Bay: 1
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 73.5 GB
Rotational Speed: 10000
Firmware Revision: 0103 Serial Number: B379P8C006RK
Model: HP DG072A9B7
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown

physicaldrive 2I:1:2
Port: 2I
Box: 1
Bay: 2
Status: Failed
Drive Type: Data Drive
Interface Type: SAS
Size: 72 GB
Rotational Speed: 15000
Firmware Revision: HPD9
Serial Number: D5A1PCA04SL01244
Model: HP EH0072FARUA
PHY Count: 2
PHY Transfer Rate: Unknown , Unknown


Array: B
Interface Type: SAS
Unused Space: 0 MB
Status: OK
Array Type: Data< br />


Logical Drive: 2
Size: 558.7 GB
Fault Tolerance: RAID 5
Heads: 255
Sectors Per Track : 32
Cylinders: 65535
Strip Size: 64 KB
Full Stripe Size: 128 KB
Status: OK
Caching: Enabled
Parity Initialization Status: Initialization Co
Unique Identifier: 600508B10010503956574F305551
Disk Name: \\.\PhysicalDrive1
Mount Points: E:\ 558.7 GB
Logical Drive Label: AF14FD12PAFGK0P9VWO0UQD007
Drive Type: Data

physicaldrive 1I:1:5
Port: 1I
Box: 1
Bay: 5
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE07QH300009923X1X3
Model: HP DG0300BALVP
Current Temperature (C): 32
Maximum Temperature (C): 45
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown
< br /> physicaldrive 2I:1:3
Port: 2I
Box: 1
Bay: 3
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number: 3SE0AHVH00009924P8F3
Model: HP DG0300BALVP
Current Temperature (C): 34
Maximum Temperature (C): 47
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown

physicaldrive 2I:1:4
Port: 2I
Box: 1
Bay: 4
Status: OK
Drive Type: Data Drive
Interface Type: SAS
Size: 300 GB
Rotational Speed: 10000
Firmware Revision: HPD4
Serial Number : 3SE08NAK00009924KWD6
Model: HP DG0300BALVP
Current Temperature (C): 35
Maximum Temperature (C): 47
PHY Count: 2
PHY Transfer Rate: Unknown, Unknown

You may have a spare (replacement) drive with a sector size slightly smaller than the original drive.

You use What operating system? We can look at the hpacucli output to determine this.

I will update this answer once we get more information.

Edit:

About Windows 2008 For the tool download link, please refer to my answer: Smart Array P400i Physical Drive failed after being replaced …

I specifically look for the output of ctrl all show config.

Edit:

Now I have seen your hpacucli output, your situation is very rare.

logicaldrive 1 (68.5 GB, RAID 1, Interim Recovery Mode)

physicaldrive 2I:1:1 (port 2I:box 1:bay 1, SAS, 73.5 GB, OK)
physicaldrive 2I:1:2 (port 2I:box 1:bay 2, SAS, 72 GB, Failed

Your original 72GB hard disk is actually larger than 72GB. As you can see, your healthy disk is a 73.5GB disk. HP will replace the disk manufacturer during the product life cycle and keep the same In this case, the replacement sent to you is a real 72GB drive. Rebuilding will definitely not work.

The only thing that can solve this problem is a physical drive of the same or larger size. If you are within the warranty period, just send this output to HP and ask for a 146GB disk. If you are not within the warranty period, just get a 146GB disk, and it will be rebuilt as a “68.5 GB” RAID-1 member.

In addition, a 10k RPM 146GB disk is required. Your old 72GB disk is a 10k RPM (this capacity has been discontinued before). The HP replacement is a 15k RPM drive.

< p>

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