Parallels Desktop Win7 Remote Desktop The first character Shift button does not take effect

Today, the remote company’s server in the win7 system installed on Parallels desktop keeps prompting that the password is incorrect.
After investigation, it is found that the shift key is not effective for the first character. If you have to enter two pound signs ##, the actual input is 3#.

Solution

1. Close the virtual machine and open the configuration page.

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